Jonathan Bernstein on Crisis Management and United Airlines

Premiere DateApr 17, 2017
Categories Culture Politics Talk
00:00 Intro
00:55 Jonathan Bernstein
02:13 What United Airlines Should Have Done
05:51 Exposure and Liability of Recording Technology
09:35 Importance of Preparedness
12:50 Outro
13:27 Annacortes Little Star
16:33 Finish

Jonathan Bernstein of Bernstein Crisis Management join the show to discuss different aspects of crisis management, United Airlines’ public relations fiasco, and the importance of preparedness in the age of digital recording and live streaming.

Jonathan Bernstein is the the president of Bernstein Crisis Management and the author of “Manager’s Guide to Crisis Management.” You can learn more about Jonathan’s work and Bernstein Crisis Management on their website.

Joe Virgillito is a staff writer and host of the Daily Beat podcast on BTRtoday. He is a graduate of Quinnipiac University with a degree in journalism. In his spare time, he enjoys reading and wandering around…

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